Maintenance and Workshop Vehicles’ Mechanisms for LOCATION X RENT A CAR Golf Cart Electric Vehicle Rental Services

1. Introduction

This document outlines the maintenance procedures and workshop vehicle mechanisms for LOCATION X RENT A CAR’s Golf Cart Electric Vehicle Rental Services. It emphasizes that all our supplied golf carts are serviced and maintained by the Car Dealer Agency where they were purchased.

Purpose

This manual aims to ensure consistent and reliable maintenance practices are applied across the fleet, reducing downtime and extending the life of the vehicles. It serves as a reference for maintenance personnel and management.

Importance of Regular Maintenance

Regular maintenance is crucial to prevent unexpected breakdowns, ensure customer satisfaction, and minimize repair costs. Proper upkeep also ensures that the vehicles comply with safety regulations and operate at peak performance.

Technical Specifications

  • Detailed Technical Specifications: Detailed specifications for each golf cart model in the fleet will be made available by the car dealer upon any signed maintenance contract.

Safety Guidelines

  • Personal Protective Equipment (PPE): Required PPE for different tasks.
  • Safety Best Practices: General safety guidelines for performing regular check and maintenance tasks.

Service Contracts Key Routine Check

All contract routine maintenance, repairs, and servicing of the golf carts include battery maintenance, electrical system checks, tire inspections, brake servicing, and any warranty-covered repairs.

2. Maintenance Procedures

a. Dealer-Managed Maintenance
  • Car Dealer Agency Responsibility: Due to the specialty of Electric Vehicles, All maintenance, servicing, and repairs for the golf carts are exclusively managed by the Car Dealer Agency. This includes routine services such as battery maintenance, tire inspections, electrical system checks, brake servicing, and any necessary repairs.
  • Reason for Adherence: We ensure that all maintenance is conducted by the authorized dealer due to the following reasons:-
    • To maintain the vehicle warranty – Any work done outside the authorized dealer could void the warranty.
    • Uniqueness of Parts variations.
  • Regular Service Scheduling: LOCATION X RENT A CAR coordinates with the Car Dealer Agency to book these services well in advance upon any signed contract involving related cars. Maintenance must be scheduled according to the manufacturer’s recommended intervals.
b. Emergency and Unscheduled Maintenance
  • Emergency Repairs: In the event of an unexpected breakdown or urgent repair needs, immediate contact with the Car Dealer Agency is essential. The dealer is responsible for providing the necessary repairs as quickly as possible. However, a backup replacement will be made available to the client immediately while investigating the cause of the breakdown.
  • Transport for Unscheduled Maintenance: If an issue arises outside of regular maintenance schedules, LOCATION X RENT A CAR will transport the golf cart to the dealer using a designated workshop vehicle. Thereafter send a backup replacement to the client.

3. Workshop Vehicle Mechanisms

a. Workshop Vehicle Specifications

 

  • Vehicle Requirements: A workshop vehicle will be made available by LOCATION X RENT A CAR for transporting golf carts to and from the client’s designated location. This vehicle will be equipped with:
    • A secure trailer hitch.
    • A compatible trailer designed for safely carrying golf carts.
    • Safety features such as tie-down straps to prevent movement during transport.

 

  • Regular Maintenance: The workshop vehicle itself must undergo regular inspections and maintenance to ensure it is always ready for use. This includes checking the engine, brakes, tires, and trailer hitch mechanism.

 

b. Loading and Transport Procedures
  • Loading Golf Carts: Proper procedures must be followed to safely load golf carts onto the trailer. This includes ensuring the trailer is level, the golf carts are securely strapped down, and the weight is evenly distributed.
  • Transport Safety: During transport, the workshop vehicle driver must adhere to all safety regulations, including speed limits and road conditions, to prevent damage to the golf carts.

 

c. Maintenance Checklists
  • Printable/electronic Checklists will be made available to drivers and supervisory managers to promote forecasts on vehicle health: Checklists will be done for daily, weekly, monthly, quarterly, and annual maintenance tasks.

4. Coordination and Communication

a. Coordination with Car Dealer Agency
  • Service Scheduling: The Operations Manager at LOCATION X RENT A CAR is responsible for coordinating all service appointments with the Car Dealer Agency. This includes scheduling routine maintenance, emergency repairs, and any necessary follow-ups.
  • Communication: Regular communication with the Car Dealer Agency ensures that any emerging issues are addressed promptly and that the maintenance schedule is adhered to.
b. Record Keeping
  • Maintenance Records: Detailed records of all maintenance and servicing performed by the Car Dealer Agency are officially logged and kept. These records are essential for tracking vehicle performance and ensuring compliance with warranty terms.
  • Service Logs: All Logs include the date of service, work performed, parts replaced, and any additional notes from the Car Dealer Agency.

5. Conclusion

The reliance on the Car Dealer Agency for all maintenance and servicing tasks ensures that LOCATION X RENT A CAR’s golf cart fleet remains in optimal condition, with all work being performed by qualified professionals using genuine parts. Maintaining these relationships and processes is vital for the longevity and reliability of the vehicles, as well as for maintaining warranty coverage.

This document should guide all personnel involved in the maintenance and servicing of golf carts at LOCATION X RENT A CAR. Any deviations from the outlined procedures or additional/special requests should be discussed with the Operations Manager and the Car Dealer Agency.

Or service remains flexible and reliable.

 

Approval:

SIGNED: Alkendi Alhammadi

CEO/Founder

Effective Date: 03/03/2024