INCIDENT REPORTING & INVESTIGATION PROCEDURE

Introduction

Incident reporting and investigation are critical components of the Health, Safety, and Environment (HSE) management system at LOCATION X RENT A CAR. Proper handling of incidents ensures continuous improvement in safety performance and prevention of future occurrences.

Scope

This procedure applies to all LOCATION X RENT A CAR employees, contractors, and visitors.

Definitions

• Incident: An unplanned event that does not result in injury, illness, or damage but has the potential to do so.
• Accident: An unplanned event that results in injury, illness, or damage to property.
• Near Miss: An incident that did not result in injury or damage but had the potential to do so.

Responsibilities

• Employees: Report all incidents and near misses immediately.
• Supervisors/Managers: Ensure incidents are reported, documented, and investigated.
• HSE Manager: Oversee the incident reporting and investigation process, ensuring compliance with this procedure.
• Saaed For Traffic Systems: Reports all vehicle incidents.

Procedure

1. Immediate Response
   • Ensure the safety of all personnel.
   • Provide first aid or emergency response as needed.
   • Secure the incident scene to prevent further incidents.
2. Incident Reporting
   • Report the incident immediately to the supervisor/manager. (https://www.locationxrental.com/ireport)
   • Fill out the Incident Report Form within 24 hours of the incident.
   • The supervisor/manager will notify the HSE Manager.

1. Initial Incident Classification
   • The HSE Manager classifies the incident based on severity (e.g., near miss, minor, major).
   • Determine if further investigation is required.
2. Incident Investigation
   • Formation of Investigation Team: An investigation team is formed for significant incidents, including HSE personnel and relevant department representatives.
   • Data Collection: Gather information through interviews, photographs, and reviewing documents.
   • Root Cause Analysis: Use techniques such as the 5 Whys or Fishbone Diagram to identify root causes.
   • Corrective Actions: Develop and implement actions to prevent recurrence.
3. Documentation and Reporting
   • Complete the Incident Investigation Report using the Incident and Investigation Report template, including findings and corrective actions.
   • Submit the report to the HSE Manager for review and approval.
   • HSE Managers must log all incoming reports from SAAED for Traffic Systems in the Incident Recording Data Sheet.
4. Communication and Follow-Up
   • Communicate findings and corrective actions to all relevant personnel.
   • Monitor the implementation of corrective actions to ensure effectiveness.
5. Review and Continuous Improvement
   • Review incidents and investigation reports periodically to identify trends and areas for improvement.
   • Update procedures and training based on lessons learned.

HSE Statistics for the Previous Years

Please note that we keep all records efficiently.

Conclusion

We believe that effective incident reporting and investigation are essential for maintaining a safe work environment at LOCATION X RENT A CAR. By following this procedure and continuously analyzing HSE statistics, the organization can identify and mitigate risks, ultimately enhancing overall safety performance.